Browse our products, add items to your cart, and proceed to checkout. You can order as a guest or create an account. Follow the on-screen steps to confirm your details and choose a payment method.

We accept MTN MoMo, card payments (via Flutterwave), and WhatsApp order confirmation. During checkout you can choose the method that works best for you.

Yes. All payments are processed through secure third-party providers (Flutterwave and MTN MoMo). We do not store your card or mobile money details on our servers.

Delivery times depend on your location. In Kigali, orders are typically delivered within 1–3 business days. Upcountry deliveries may take 3–7 business days. You will receive a confirmation once your order ships.

Shipping is free on orders over RWF 50,000. For orders below RWF 50,000, a standard shipping fee applies and is displayed during checkout.

Yes. You can return most items within 30 days of delivery. Items must be unused and in original packaging. See our full Returns Policy for details.

Once your order ships, you will receive a confirmation message. You can also check your order status on the My Orders page if you have an account.

Contact us immediately at support@smartdotcomelectronics.com or via WhatsApp. Include your order reference and photos of the issue. We will arrange a replacement or refund.

No, you can check out as a guest. However, creating an account lets you track orders, manage your address, and speed up future checkouts.

You can reach us via email at support@smartdotcomelectronics.com, via WhatsApp at +250 788 000 000, or through our Contact page. We respond within 24 hours.