1. Information We Collect

When you browse SmartDotCom Electronics, place an order, or create an account, we may collect:

• Account information — name, email address, phone number, shipping address.
• Order information — products purchased, payment method, order status.
• Device & browsing data — IP address, browser type, pages visited (via cookies).

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders.
• Send order confirmations and updates.
• Provide customer support.
• Improve our website and product offerings.
• Send promotional emails if you have subscribed (you can opt out anytime).

3. Payment Processing

We do not store credit or debit card numbers. All payments are processed through secure third-party providers (Flutterwave, MTN MoMo). Your payment data is handled directly by these providers in compliance with PCI DSS standards.

4. Data Sharing

We do not sell your personal information. We may share necessary data with:

• Payment processors (to complete transactions).
• Delivery partners (to ship your order).
• Legal authorities if required by law.

5. Cookies

We use essential cookies to keep your session active and your cart intact. Analytics cookies help us understand how you use the site so we can improve it. You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications.
• Lodge a complaint with your local data protection authority.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Account information is kept until you request deletion. Order records are retained for legal and tax purposes.

8. Contact

For privacy-related inquiries, please contact us at support@smartdotcomelectronics.com.